greatix newcastle hospitals

Itsaimed at recognising what is meaningful for you rather than what is seen as expected praise. For childrens health advice you can download The Little Orange Book which covers a wide range of illnesses in children from common minor ailments including teething, constipation, and colds, through to more serious conditions. Feel free to get in contact, my email isBen.watson1@nhs.scotor message me on Twitter @BenJWatson86, Note: The term GREATix was coined by Dr David Sinton, after working with Adrian Plunkett who set upthe Learning from Excellence Movement, You need to be a member in order to leave a comment. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make colleagues feel valued and appreciated. Capturing positive feedback from peersisntnew andImcertainly not the brains behindGREATix, which came from the concept of Learning from Excellence. Note: your question will be posted publicly on the Questions & Answers page. This concept at its fundamentals relies on the acknowledgement that things do go right and recognising them when they do . The HTT meets monthly and reports to the Trust Hospital Transfusion ommittee. Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. It is an echo-chamber of incidents and near misses and at worst a platform that has become a substitute for peer to peer discussion and healthy challenge. Contact Us Good clinicians and managers recognise the situation and mediate directly with staff, 'behind the Datix wall'. If you do need medical care and it's not life threatening, contact NHS 111 online or your nearest pharmacy. Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. The Trust patient safety lead and the patient safety champions receive notification of all the submitted forms and look through them for areas to share learning with Appreciative inquiry conversations. Reports would come in for a range of incidents and near misses and would require investigation or would be filed for recording purposes. I realised that there was little praise offered to staff and the main indicator to the fact that you were doing a good job was that you heard nothing! by General Intensive Care Unit, SGUL, Educator, teacher and educational supervisor resources, Electronic staff record including payslips and P60 (INTRAnet), Middle East Critical Care Assembly - FREE lectures, Research: ethics, relevant past, current and future studies, St George's electronic personal administrative sites, Useful educational resources on critical care medicine and specific topics, UK Critical Care Research Forum and other Research links, Open source (free) fulltext articles, online text books & other resources, https://www.stgeorges.nhs.uk/submit-a-greatix/. This learning is then presented back to the organisation through forums such as our learning from events and patient safety groups and can influence best practice, education and improvement projects going forward. Realising that there is a big gap, and with it an opportunity, I made several Run-ups at trying to implement some of this work, but as is the case with so many projects, it was overwhelmed by competing pressures and demand and although there was an appetite for it, this was inevitably satisfied with other more pressing fare. Like most ambulance services, our crews are under a lot of pressure and can goextended periodsout of station. Newcastle Hospitals predicted a "significant impact" on services, including longer wait times and some treatments having to be rescheduled. Newcastle Hospitals become first in the UK to use climate-friendly gas and air during labour Newcastle mum, Kaja Gersinska, is the first person in the UK to . In 2017, following significant national research, we launched GREATix a chance to share some great work that an individual or team has done to look at how we can learn from the positives and share best practice. Page 2 of 12 . Examples may include positive patient outcomes following expert care or a staff member going out of their way to be helpful in some manner. Email this page Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. endobj NEWCASTLE HOSPITALS Jul 2020 GREATIX AWARD from staff while redeployed to the COVID Screening pod. (it can be anonymised if preferred). We have now run this event twice and it has become a real highlight in the staff calendar, where new initiatives are developed and our ways of working are challenged so that we continue to provide an excellent level of service for our patients. I became aware of it at an Improvement event last year whereDr Sara Robinson, a Consultant in Emergency Medicine, presented onGREATix. I later asked for their email so I could fwd it - this was their reply. It shows real promise as an improvement tool. Submitting a GREAT-ix aims to capture the positive events in the NHS and improve safety by sharing and spreading excellence. More info available on @ sas pic.twitter.com/aMc74uZFw9, Copyright, This coincided with the development of our organisational wellbeing strategy and we were looking to deliver it as part of our peer support and learning from events programmes. What counts as a life-threatening emergency? There are a number of ways in which we provide staff with the opportunity to have their voice heard and show our appreciation for all the work that they do. This learning is then presented back to the organisation through forums such as our, The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make their colleagues feel valued and appreciated. The accident happened at the junction between John Dobson Street and New Bridge Street West just after . Read more about our cookies, data and privacy. Asitsa concept. Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have done and provide more information on how we have gone about it. As the frontline of the NHS in Scotland and with over 4500 members of staff, we provide an emergency ambulance service to a population of over 5 million people serving all of the nation's mainland. 2023 EM3 is licensed under a Creative Commons (CC BY-NC-SA 4.0) International License. It needs to have a bit of momentum to showitsnot just a tick box exercise. At Milton Keynes University Hospital, we are committed to supporting the development of our staff and allowing them to be the driving force behind everything that we do. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Some of these are outlined below: In May 2017, we launched the Event in the Tent our biggest ever internal engagement event for staff and volunteers of the hospital, providing them with a platform for sharing ideas and building up relationships from across the Trust. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make their colleagues feel valued and appreciated. Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved onewith excellent care. Page 12 of 12 Find Out More This site has been setup by Dr Mel Poole, a Consultant Anaesthetist, to make running GREAT-ix initiatives as easy as possible. Its about to become part of our mandatory training to help with our understanding of how to provide safer care to patients https://t.co/8dVPtUF67B, Our first GREATix- hopefully more to come. An excellent opportunity has arisen for a Programme Management Office (PMO) Benefits Manager to join our successful and established Programme Management Office based within the IM&T Directorate of Newcastle upon Tyne Hospitals Trust. All submitters of the form receive an automatic email thanking them. "At a similar time I discovered the concept of Safety-II and the shifted view that when understanding safety and incidents we traditionally only look at things that go wrong, and ignore the instances of things going well and the fact that the thing that has gone wrong has almost always gone right numerous times before. At the momentwerein theinitialphase, which is for ambulance staff. Our staff networks will support a fairer and more diverse MKUHfor everyone. I became curious. The only advice I have is to just get on and do it. When theres so much going on, I know I need to become more intentional in my cheering on of others as it pays so many dividends Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. GREATixis a reporting mechanism for capturing positive feedback. It contains three important pieces of information: Help us help you get the fastest care and treatment, Patient liaison and advice service (PALS), Staff stories - supporting your career at North Mid. Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved onewith excellent care. Ref No: * UI: * Can we publish the GREATix that was submitted about you? improve the staff experience on specific issues relating to each network. This is the version of our website addressed to speakers of English in the United States. It made me sad. "On secondment to another area I used the same simple steps and introduced the concept of GREATix to a colleague who embedded it locally, the exec team were presented with the concept during accountability meetings and so the spread begins .. Let someone know about something they did that you appreciated, when a team worked particularly well, or when a pathway worked well by submitting a GREATix and if your Trust doesnt have a positive learning system then start one. These themes include things like patient experience, patient care and peer support. Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. The minor injuries unit at the RVI will be closed during the industrial action, and health bosses have asked people with minor injuries or illness to speak to their GP, pharmacist or use the NHS 111 service. Want a quick and expert briefing on the biggest news stories? We'd also like to use analytics cookies. Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. Listen to our latestpodcaststo find out What You Need To Know Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action. . We've built on the example of the EM3 team in Leicester and are proud to introduce GREATix! % It gave us access to Microsoft Forms which isstraightforward to use and generates links for websites,QRcodes etc so it can be advertised easier. It contains three important pieces of information: who did something excellent; what did they do that was excellent; why was it excellent 2 were here. Adrain Plunkett started learning from excellence in 2016 following his own experience of being seriously ill with sepsis. At the sametime,I put up a. I thinkthatsthe brilliant thing aboutGREATix. So, let's turn the table on Datix and start letting people know when they are awesome. His kindness has earned him numerous Greatix reports backed up by phone calls & letters from grateful patients & visitors - a true unsung hero. Tripadvisor performs checks on reviews. Hotels near Stadtpfarrkirche Maria Himmelfahrt, Hotels near (MUC) Franz Josef Strauss Airport. Receiving some great feedback from staff and patients since taking on our secondment https://t.co/vBRDEmgRvks amazing what more manpower and a commitment to patient safety can achieve in a short time! Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action, which started at 8pm on Sunday 30 April and will finish at midnight on Monday 1 May. An incident you have attended where a colleague hasgoneover and above for a patient, or something as simple as a colleague who takes the time to ask you ifyoureok after a tough job. Asitsa concept, it can be as easy or as complicated as you want to make it. In healthcare we often focus our learning on what has gone wrong what happens when we focus our learning on what has gone well? Sarcoma surgery requires the removal of a margin of healthy tissue around the . The form itself is already open to anyone and it can be used butwerecurrently only actively promoting this for Scottish Ambulance Service staff. I thinkthatsthe brilliant thing aboutGREATix. The Academy of Fabulous Stuff is where I first read about the idea of a GREAT-ix and the Learning From Excellence initiative. Edinburgh EH4 2XU. Microsoft forms. We would like to join a growing movement aiming to redress the balance and thereby improve care, morale and resilience. "Imagine where we would be if we spent as much time saying Yes as we do saying No were the words of a friend and senior leader over a coffee in a garden centre one winter Sunday with reindeer grazing outside. Patient Safety Learning is registered as a charity with the Charity Commission Registration number 1180689. It was set up by Roy Lilly in 2015 to be a repository of inspirational ideas, The Academy is the place to share ideas about doing it right, boast about the good stuff and if you have a problem, the place to search for an answer.. We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. Our services Our services Acute Medicine and Clinical Infection Active Hospitals Breast care Cancer, Oncology and Chemotherapy Cancer Psychology Cardiology Chaplaincy and spiritual care Children's Services Colorectal Dementia Dental services Diabetes and Endocrinology Elderly Care Endoscopy Emergency Care Frailty Gastroenterology General medicine Despite the amazing work that goes on every day, most of the functioning feedback mechanisms in place are designed around negative feedback or risk management. Gateshead mum hails doctors and nurses of Great North Children's Hospital after six-year-old son gets all clear from cancer Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. Then it wasaboutthe communication process. help shape and deliver our organisational strategy and policy. We have recently been sent over some fantastic feedback from the Greatix Team at The Newcastle upon Tyne Hospitals NHS Foundation Trust, who reported that a At this time more than ever it was essential to have some positivity running through the every day difficulties we all faced, and the reports kept coming. Ultimately we want to use the completion of a #GREATix to share great practice. Now $108 (Was $116) on Tripadvisor: KH Hotel, Geisenfeld. . If you have 25 detailed questions people are less inclined to complete it. #Hospitals #BeKind #NHS pic.twitter.com/KQlSUHKMvs, Pleased to announce the launch of @Scotambservice GREATix. The link address is: https://www . \ xdDjF]e:F*=[H]HrwT[a. In a coincidental turn of events, there was also a request from staff that more emphasis is placed on feedback and praise for a job well done. Yes - but please ensure they are anonymous . Some local community pharmacies will be open over the holidays and they can help you if your medication is in stock. Click here if you would like to find out more about the staff awards, how you can nominate and who our winners were last year. Trust electronic stationery. I thinkitsabout keeping the form simple. We all know how to provide feedback when things go wrong: Datix it! "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. We use this information to improve our site. Our research Based at the University Hospitals of Leicester, we serve the educational needs of healthcare practitioners in Acute & Emergency Medicine across the East Midlands, UK. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. Here's the version we use. We will also do some engagement with their staff to encourage its use. Registered address: Patient Safety Learning, China Works, SB203, 100 Black Prince Road, Vauxhall, London, SE1 7SJ Email address: support@pslhub.org, GREATix: Improving culture, wellbeing and patient safety through positive feedback. <> While GREATix is not a substitute for incident reporting it adds value in a system that is frequently under-resourced. more, There aren't enough food, service, value or atmosphere ratings for, Reservations, Outdoor Seating, Serves Alcohol, Wine and Beer, Accepts Visa, Table Service. Pferde beim decken mit einer menschlichen frau Mainz Kirchberg (Hunsruck) (Rheinland-Pfalz). Greatix is our employee recognition scheme. Read more about our cookies, data and privacy. St George's Hospital Yammer site. GREATix Please submit a GREATix about a person or team who you feel deserves recognition for something excellent. Crewe Road South, See 86 traveler reviews, 15 candid photos, and great deals for KH Hotel, ranked #1 of 1 hotel in Geisenfeld and rated 4 of 5 at Tripadvisor. It needs to have a bit of momentum to showitsnot just a tick box exercise. NB: the GREATix system isn't yet automatic, so please bear with us as we send them out as quickly as possible! At the momentwerein theinitialphase, which is for ambulance staff. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. Dr Nicky Calthorpe's story: "Our positive learning system is the GREATix system which has been established in the Trust since the beginning of August 2019. <> This website has been setup to make both the submission and the distribution of GREAT-ix letters and cards as straight forward as possible. Greatixes have been submitted and received by many different members of staff including consultants, junior doctors, nurses, domestic and administration staff. Greatix is our employee recognition scheme. 30 Sep 2022 20:41:13 stream This was an example of her pragmatism and view on so many things and an inspiration that would see me on a journey with ups and downs but guided by what was right. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> This was in March 2020. Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved one with excellent care . The first is from Dr Nicky Calthorpe, consultant anaesthetist and patient safety lead describing the approach we use at my clinical home The Dudley Group of Hospitals NHS Foundation Trust and the second from my #ProjectA colleague Dan Ralevic, Leading Operations Manager, East of England Ambulance Service. https://www.stgeorges.nhs.uk/submit-a-greatix/, 2023 To tackle that, wehavemade wipe down stickers with a QR code on to go on the sun visors of all the vehicles and for computers in our control rooms. Both services will refer you for further treatment should you need it. You could have it online, as we have done, but could have a box on the station with a sheet of paper that people could post. In the twelve months since its inception we have received 500 reports from a whole range of work areas within the hospital and across a wide variety of staff groups. Lauriston Building, Princess Alexandra Eye Pavillion and Chalmers Centre, Becoming a Trainer & Ongoing CPD/Appraisal, International Medical Graduates Information. Sign up for a new account in our community. Feel free to get in contact, my email is, Reduction of patient harm through decreasing urine culture contamination in an emergency department using multiple process improvement interventions (31 March 2023), Improving patient safety culture: A practical toolkit for health and care workers (NHS England and AHSN Network, March 2023), Improving significant event analysis (SEA) using feedback from trained peer groups. The person or team the form is submitted about receive a thank you e mail and details of what the submitter saw which they thought was excellent. Director of Childrens Nursing At the sametime,I put up a tweet with a video I made with a bit more information on it which seemed to landwell. Edited 6 January, 2021 by PatientSafetyLearning Team. He iscurrently responsible for supporting operational services in the West of Scotland, to see how they can improve patient care, existing processes and develop new ways of working that benefit both staff and patients. Tests and quizzes. Please get in touch if you have any questions or comments. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. EIRS cannot substitute for adult, professional relationships and communication that must be learned, nurtured, enabled, modelled and supported. Our form is 8 questions, most of which are things like name, station, do you want to remain anonymous etc. Areas of potential development are then supported by the LFE QI team. I would seek out new concepts and look at how I could embed them into what I was doing, my friends words and ethos resonating throughout, as she was never one to give up or shy away from something she believed in. This is a structured approach to enable us to share the learning from the day-to-day excellence which is happening across the Trust. "There are numerous episodes of excellence seen every day. Publicity? Depending on how this goes over the next few months we are planningon expandingit further. All rights reserved. %PDF-1.7 gregory peck unending love. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. For the best passle experience, we strongly recommend you upgrade your browser. Restaurant Maximilian's, Geisenfeld: See unbiased reviews of Restaurant Maximilian's, rated 5 of 5 on Tripadvisor and ranked #9 of 13 restaurants in Geisenfeld. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. So, let's turn the table on Datix and start letting people know when they are awesome. We look forward to reading your entries and recognising the excellence you highlight. GREATix is a method of providing positive feedback about your colleagues for the things that mean something to you. With a little kick start from trusted allies, we started to recognise others work and soon the concept took off. One of the largest NHS trusts in the UK, providing healthcare to communities across the North East of England and beyond Find out more about our Trust Our hospitals Our teaching hospitals provide research led acute, specialist and local community services to patients from Newcastle, the wider north east, the UK and internationally. Deputy Medical Director Dr Michael Wright said: Our teams have been working really hard to put plans in place to safely staff our hospitals and community services in during the nurses strike, including the Bank Holiday. Barts Health NHS Trust. Results Over 350 Greatixes have been submitted in the first year of the project. This site uses cookies to give you the best experience. The #TeamMKUH brand was a result of a staff idea at the Event in the Tent. Unfortunately this fails to recognise that the vast majority of what we do on a daily basis is good; indeed some of it is excellent. xZ[o;~G?*x|TUJr QUC6$BT]XfwRofYj}}9z2J.z9MF'd}\]rNV^'~OpAw3p%d[{ 0 .4_{4Z0` N {{-Y|&~>`2A?~mEa +(a2]Cqnuu\se*Pmkx+ es>06L)jT19Cw 2023 Patient Safety Learning. We all know how to provide feedback when things go wrong: Datix it! Thanks to the partnership between Newcastle Hospitals and Newcastle University, one of the trials has helped shape a new method of sarcoma surgery, which uses a harmless green dye called ICG (indocyanine green) to illuminate the tumour under a special infrared camera. Staff were opening up to the idea of saying Well done and the reports started to trickle in. The main question we have is What did the person do that was great? and a second optional question What could the organisation learn from this?. Staff were looking at their peers and were celebrating good work and taking ownership of the ability to spread positivity in times that desperately needed it. year we received over 2000 Greatix entries showing the good work our staff do. This could be for anything. EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. Greatix is our employee recognition scheme. Seminal papers. These send information about how our site is used to services called Google Analytics. "Build it and they will come and come they did. While safety precautions have been agreed to ensure staff can provide "life-and-limb services", staffing levels in wards and departments will be much lower than usual and the public has been asked to only attend A&E in a life-threatening emergency.

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