Tickets sold on Ticketmaster belong to the people putting on the event - aka Event Organizers - like performing artists, sports teams and venues. And I can't get any help to fix it. Visit the FAQ How do I register for a Verified Fan event? Do Not Sell or Share My Personal Information. We are changing the way you register and sign-in to the StubHub Community. Fees play a crucial role in bringing events to life and enhancing the future of live events. You can fill out your Seller Tax Details, 1099-K Form: Answers to Some Common Questions, Third-Party Resale Tickets: Everything You Need to Know, Do Not Sell or Share My Personal Information. Find your order in the My Tickets section and click See Details.3. Fees, including our portion of the fees, vary by event and cover the costs of the services we provide to venues, promoters and fans, including developing new technology, customer support, fraud prevention, marketing and other services. Need the Live Nation presale password? 3. All rights reserved. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. Offers are received from trusted, independent third parties. The tickets state there is free transfer. Follow the prompts, choose your pricing and enter a payout method. To respect the artists decision, tickets may only be listed at the total price paid, which includes the face value price of the ticket plus any applicable fees and taxes. Click Submit Edit and your listing price will be updated shortly. Sometimes the fees could be a percentage or a set fee and sometimes a combination of both. All sales are final, but refunds are allowed in limited circumstances. By continuing past this page, you agree to our Terms of Use. We and our partners use cookies to Store and/or access information on a device. Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. The following are some of the essential things you should know about Ticketmaster. Tap the Sell button. Ticketmaster is not involved in creating the offers presented or purchasing the tickets when offers are accepted. SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper. In 2018, Event Organizers chose to make less than 4% of events on Ticketmaster non-transferable. The seats you buy are the seats you get. Question: Is it Possible to Sell Any Ticket for Any Event on Ticketmaster? Review your listing then youre done. For additional information, read our blog post, Updated Information About Event Status, Refunds, and Options. Presales are special early-bird sales held by the Event Organizer. Here are some reasons youre unable to sell your tickets on the online ticketing company. Use OPENER or VINYL. Our fan support team is here to ensure you have an incredible experience. You can purchase insurance by selecting "Yes, Protect My Ticket Purchase" during checkout. WebTicketmaster offers tickets to events including concerts and sports venues. Sometimes, the charged fee is partly for customer support and for the security of transfers. With the Exchange, you have the flexibility to list one or all of your tickets. Question: Can I Get Ticket Sales Refund for a Cancelled Event? Find the two deposits (each less than $1) in the checking account you used for your seller profile. To exchange tickets, contact Fan Support. Tap Remove Listing.5. You will need to wait until someone at Ticketmaster completes the setup of your ticketing account. WebIf you fail to deliver the tickets you listed on the Exchange or the tickets delivered are invalid, fraudulent, or misrepresented, Ticketmaster has the right to cancel the order, and hold you liable for any charges incurred. Find your order in the My Tickets section and click See Details.3. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Sign into your My Account.2. Keep in mind that when listing your tickets with, Payouts are normally deposited in your preferred payment method within 7 days after your event. If you do not accept your offer, we cannot guarantee that another offer will be made before your event. Find your order in My Events.3. Cookie Notice WebIf this doesnt work, please do get in touch with us from your Ticketmaster account. Ticketmaster bets on smarter tickets to outsmart fraudsters, NY Post: Your tickets are in your Ticketmaster app and ready to go when you are. Yes, as long as your tickets havent been sold, you can remove your Exchange listing at any time. 5. If your tickets are sold, well automatically notify you via email and youll typically receive your payout within seven days after the event. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. You can reach tons of excited buyers looking for seats by selling your tickets straight from your Ticketmaster account. Want more info? Select Tickets Im Selling.4. Download the App and sign in Follow your favorite artists, teams or Ticketmaster on social media for this opportunity. It does appear that there was a transfer outage yesterday through Ticketmaster where transfers weren't being processed. Live Event Ticketing Report. Learn more about how and. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy. NPR Freakonomics: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tap Remove Listing. You need to understand the types of events you are planning before you put tickets on sale on Ticketmaster. 1999-2023 Ticketmaster. By continuing past this page, you agree to our. Also, remember that you need to submit your taxpayers information before receiving funds. 4. In some cases, only on a few occasions will Ticketmaster allow tickets to be resold. Let us know what tickets you want, and if your request is confirmed, we'll do the rest.See How it Works, SafeTix feature encrypted, changing barcodes and tap and go NFC technology, which prevents tickets from being screenshotted or photocopied, virtually eliminating fraud and counterfeiting.Learn More. You can fill out your Seller Tax Details in this form. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. 3. Some artists allow fans to register for presale tickets. WebTicketmaster has made it safe and easy to transfer tickets you cant use, or tickets purchased for friends and family, directly from your account. Visit your sports teams website for more information on how to join their email list. Confirm and click Send. However, an inherent risk of exposure to communicable diseases such as COVID-19 exists in any place where people gather. Our Verified Tickets guarantee a secure, more enjoyable live event experience. Sometimes plans change and you cant make it to your event. Your Phone is Your Ticket Question: Can I Sell Season Tickets on Ticketmaster? Tap first drop-down menu to see it.) If a problem arises you won't have to deal direct with the seller. If you have a problem with your tickets if they've not arrived, are the wrong ones or you receive correct tickets but experience problems entering the event, then all you need to do is contact our fan support team and we'll take it from there. And no real life meet-ups or cash exchanges are necessary, its all done securely online. If resale is not available, youll see a message detailing that the Event Organizer has not enabled resale for your event, and therefore selling your tickets through Ticketmaster is not an option. Manage Settings You should read those policies carefully to understand your options and our policies. InterContinental Hotels Group (IHG) is a global hospitality company that operates a portfolio of well-known , Your email address will not be published. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. In rare cases, some Event Organizers may elect to make tickets non-transferable. This is to prevent buyers from purchasing groups of tickets solely for the purpose of reselling them at a profit. Follow the prompts, choose your pricing and enter a payout method. I don't know if this is your case or not but the person you are sending them to needs to have an account. What do you do? For any ticket insurance refunds, please contact the insurance provider. It's really easy to list your tickets for sale directly from your Ticketmaster account, simply follow the steps below: Find the ticket (or tickets) you no longer need. Review your listing and youre done. Take the work out of delivering tickets with Ticket Transfer, and never wait at the gate for the friend who's always late. There's no additional cost to you for this it's all part of Ticketmaster Resale's service, committing to create a safe and transparent marketplace for buyers and sellers of tickets. WebI had this exact same problem. Sign into your My Account. From Ticketmasters Sell Page, search by event, team or artists to start your listing.2. Have fun at the game! In these cases, we will attempt to contact you, using the information provided at the time of purchase. To do this, go to the Ticketmaster selling page, then search by either event, artists, or team to commence your listing. On a $25 payment processing, for instance, Ticketmaster may charge up to $ 7.50, including the service, customer service, and convenience fees. Several reasons why you cant do so exist. Save my name, email, and website in this browser for the next time I comment. Make sure your account is up to date with a valid method of payment and a valid card on file to refund the buyer in case the event is postponed or canceled. When you actively listen and follow your favorite artists, Spotify may select you to receive a unique presale code. Read on for more information on how to find out if you can sell your tickets today on Ticketmaster. You dont need to take further action for the refunds for the tickets as Ticketmaster will handle everything from its end. In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exchange for the credit card company promoting the event to its customers, or as part of fan loyalty efforts to get tickets directly into the hands of their best fans who are members of a fan club or who pre-registered. We are focused on using new technologies and building new products that help ensure tickets end up in the hands of real fans. If you see an offer for your tickets and you know that you want to sell them instantly, your best bet is to take advantage of the immediate offer and sell your tickets. Additionally, Ticketmaster does not currently provide the option to resell tickets to third-party events (events where Ticketmaster is not the primary ticketer) on our site. Fan Club Presale List from your account Sign into your My Account. When you buy a ticket, you are supporting your favorite live events, like your favorite sports team, Broadway shows, concerts, and family-friendly entertainment. You can even add your tickets to Passbook two days before the event. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. In the meantime, you wont have to deal with ticket delivery or making sure the buyer gets their verified tickets thats our job. Tap the Sell button.4. Also, remember that not all events and tickets will be available for the fan resale feature. Find your order in the My Tickets Mobile entry turns your phone into your ticket. If you are being asked to input a verification Enter the recipient's first and last name, email address, and an optional note If the button doesnt appear, is grayed out or you receive a message that the Event Organizer hasnt activated resale, your tickets arent eligible for resale.4. If the option to transfer a ticket is available, youre in luck. To get in, simply scan your ticket right from your phone. In the unlikely event we can't get the seller to deliver your original tickets or we can't source replacements on your behalf, we promise that you will get 100% of your money refunded. Tell us how you'd like to get paid.6. and our You will also be guided on how to submit a request for credit from the organizers. The easiest meetup spot at any venue is always your seats. That way, we can be sure that every ticket listed for sale is authentic. Once the account has been accepted and activated, you can go to the home page and then scroll to the bottom before clicking on the ticket your event option. 1. Pricing your tickets Who determines how much I can sell my tickets for on the Face Value Exchange? Most of all, I want you to be there when the curtain goes up. As part of the Live Nation Entertainment network, Ticketmaster ensures that fans get the best live experience possible with programs like the Verified Fan Initiative and mobile-entry events. Some exceptions and limitations may apply. Required fields are marked *. Tickets sold, transfer error via ticketmaster, Re: Tickets sold, transfer error via ticketmaster. Every ticket we sell, including resale tickets, are verified and issued in the name of the buyer which means they literally cant be counterfeited. to learn more.6. Less missing out, more going out. Pearl Jam will hit the road again in 2023. Visit all your favorite venues websites and subscribe to their newsletters. So I guess my solution is no good. Learn more about how and when youll get paid for selling tickets. Well always clarify which available seats are standard and which are resale. On the Ticketmaster app Sign into your My Account. I've been trying to transfer since Saturday without any success. Do I have to list all my tickets for sale on the Exchange, or can I list just one? Tell us how you'd like to get paid.6. Ticketmaster may cancel your account if there are constant event rescheduling or postponements that leads to more people requesting refunds. If you choose to accept your offer and sell your tickets today, youll be paid via your requested method of payment. If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US. Please see our Purchase Policy for details. I'm really at a loss as to what to do here. Privacy Policy | Do Not Sell or Share My Personal Information | 2023 Ticketmaster. 1. Sign out of the WebIf you can no longer use tickets bought from Ticketmaster, you can list them for sale on our Ticket Exchange. And if you do go to a resale platform for tickets, I want the markup you must pay to be clearly displayed. And your attendees are expected to pay at least 10% on their end ($2.50). Reaching out to a wider audience is the easiest way to sell tickets. Confirm that you want to remove your listing and it will be taken down shortly. @eatwaffles That particular email address goes to our mobile fulfillment team and they will send the link to Ticketmaster outages reported in the last 24 hours This chart shows a view of problem reports The best possible way to start selling tickets on Ticketmaster is to visit the Ticketmaster website and sign up for an account. Choose to list one or all your tickets for the price you paid.5. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. Any request for a refund, credit, or exchange is governed by our Purchase Policy, Terms of Use, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). By continuing past this page you agree to our In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exch Read More. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Click View Offer to review details and select your preferred method of payment. Do I get to pick who I sell my tickets to? Once your tickets are returned to your account, you may have the option to request a refund or credit, keep your tickets for the event, or, if available, repost your tickets for sale. Can I list it for sale on the Exchange? Fan safety is our priority. As long as you send the tickets there you'll be fine. Can Ticketmasters Anti-Bot Assault Fix Its Most Infuriating Problem? Visit the FAQ How and when do I get paid for tickets I sell? The If resale is available, youll be able to list your tickets for sale. NOTE: Resale prices often exceed face value. Review your listing and you're all set. However, we have done the hard work of asking about their rates for you. On the day of the presale, fans that have registered will be sent a text with a presale code. If the ticket sale button is grayed out or doesnt appear, it means selling tickets on Ticketmaster is not available. This means that you can only list season tickets via your account manager and not on the Ticketmaster account directly. No account? Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. The service fee charged for this service is partly to complete the debit and credit card payments. Also, it wouldn't cause an error if the buyer didn't have a Ticketmaster account. For inquires contact us at editor@beinghuman.org, Why Cant I Sell My Tickets On Ticketmaster? Whether you choose to sell your tickets today, or list them on Ticketmasters Marketplace, youll be paid via your requested method of payment. I get the same error. Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. Simply select the order that your query relates to then click Need help with your order. Fast Company: To view tickets purchased online, open our app or visit Ticketmaster.com on your browser. What Is IHG Merlin And Why Is It Important. If your event is postponed, rescheduled, or moved, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* your tickets are still valid; in some instances, however, the Event Organizer may give you the option to request a refund. Credit Card Presales In addition, your Tax Seller Details, which may include a Social Security Number (SSN) or an Individual Taxpayer Identification Number (ITIN), must be validated before we can pay you. Resale is at the Event Organizers discretion and may be removed at any time. Ticketmaster is always innovating and working on new products and programs to eliminate ticket fraud to create a safer live event ticketing experience for fans. To sell mobile tickets with Ticketmaster, sellers (you) pay 15% of the tickets face value. We want you to know how the ticketing process works and how we think it could be better for fans, artists, performers and teams. If youre getting paid by direct deposit into your bank account and this is your first time using that account, for your security youll have to verify 2 small deposits. In any of these cases, your debit or credit card will be charged for the ticket price, and this will be sent to the customer. By continuing past this page, you agree to our Terms of Use. You can make inquiries via email or phone. WebIf you need to check or remove your listing, you can do this from your Ticketmaster Account. I've tried mobile and desktop and get the same issue. Just so you know, there may be a cost associated with joining a fan club or community, so read all the details before signing up! From Ticketmasters Sell Page, search by event, team or artists to start your listing.2. Sign into your My Account.2. I am trying to list tickets to a Nick Cave show I can no longer attend. We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. Answer: No. 1. I've tried mobile and desktop and get the same issue. If youve a Live Nation account, you'll receive email alerts about some upcoming Live Nation presales. The truth is event organizers, artists and even Ticketmaster knows that some people may seek ticket resale. I don't see any tickets available for purchase on the Face Value Exchange. However, please note that if you received incorrect tickets but didn't contact us before the event took place you won't be able to claim under the Ticketmaster Guarantee.
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