how to connect kasa camera to wifi

3. Check the wireless network settings on the router, make sure the 2.4Ghz Wi-Fi is on and is not Hidden, change the encryption method to WPA2 with a password to give it a try. Adjust the media volume of your phone and ensure it is NOT in Silent Mode. Connect your phone to the camera Wi-Fi to operate the camera. 1. On the live screen, there is the Schedule icon. Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. For iOS devices, please make sure you have allowed Local network permission for the Kasa APP. Viruses: Connecting your Kasa camera to wifi can potentially expose it to computer viruses, which can damage your device. Does the Kasa Cam use the 2.4GHz or 5GHz band? 2. Disable the firewall and Antivirus settings on the router and modem. Kasa Cam supports both Amazon Alexa and Google Home Assistant services. The hub (KH300/KH310) supports both KC300 and KC310 at the same time, the maximum limit of the cameras connected is 16 cameras for 1 hub. Q1.4: What are the frequencies used for Kasa Cams? 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Q6.5: Can we delete the 24/7 recording on Kasa App? 1. Currently, we don't have camera control software for a PC nor can we view the Kasa Cam directly on the web, you can use an Android simulator on PC to install the Kasa APP as a workaround. Q6.9: If the Micro SD card is full of recordings, will the newly recorded videos automatically overwrite the old ones? A powerline adapter is a device that connects two devices to each other over an existing electrical line. There is a possibility that the filter got stuck. Data security is important to us and we understand that it is essential for your peace of mind. Click: Device. Press +, top right corner on the app Devices page. These cookies are necessary for the website to function and cannot be deactivated in your systems. Wait till its light blinks orange and green. You need to connect to the Kasa Cams Wi-Fi network manually, please go to Settings->Wi-Fi on your smartphone and manually connect to Kasa Cams Wi-Fi network (which is named Kasa_Cam_xxxx), and then go back to the Kasa app to continue the setup process. But it allows different mobile devices (up to 10 phones) which login with the same account to view the camera at the same time. For further details on TP-Link's privacy practices, see, https://www.tp-link.com/us/support/faq/1962/, General questions about Kasa Smart home products, General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor). Solution 7: Reset the Kasa cam. [General] Your Best Value 2K Pan-Tilt Camera. Kasa cameras are designed to connect with your existing wifi network without the need for a separate hub or other equipment. You can schedule your appliances to turn on or off according to your. TP-Link Kasa Spot KC401. Ability to securely store video footage on the cloud. We appreciate your feedback.Click here to contact TP-Link technical support. By showing you some tips and solutions in this article, I will help you get your Kasa cam back online without relying on a professional or other people to help you. This error message indicates that your camera cannot find a suitable Wi-Fi to connect after scanning the surroundings. Step 5: Choose your home network to connect, enter the password of your home network. Kasa cameras offer enhanced features such as two-way audio, motion detection, and the ability to control other Kasa smart devices. If you are still having problems connecting, try rebooting your router, camera, and/or computer. Tap your camera and go to the Devices Settings page. Be The First To Get Exclusive Deals & News. If it wasn't discovered automatically, don't worry! Changing the router location is also important to let your Wifi signals reach all your device, or you can add a Wifi-range extender if your house is big and the router signals cant reach all your gadgets. A: Yes, the newly recorded videos will overwrite the old videos and this process will start from the oldest one. What should I do if Ive forgotten my password? By continuing to browse this website, you agree to our use of cookies and such technologies. continuously updated. Q5.3: Why there is no audio in the recordings from my Kasa Cam? Afterward, connect your device to the router's network. Connect your phone to the camera Wi-Fi to operate the camera. Then open CamHiPro APP, click New device > Power is on, next step > Connected network cable. After the subscription, you will see the recording button and use the manual recording feature, the clip recorded will be saved to the activity center. Once the blinking is done, your smart switch or plug has been factory reset. Note: For the Kasa Cam Outdoor, please make sure the AC adapter or the Kasa Hub is plugged indoors or into a weatherproof outdoor outlet. Keep your routers firmware up to date. 5. Q4.3: What third-party services does Kasa Cam support? This helps protect your network from unauthorised access. Kasa will look for your Kasa Cam automatically, and it will take about a minute. If not, try moving it closer. Q7.18: How to setup the Schedule feature? (4) Select Use my Internet connection (VPN). Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management, VIGI video surveillance is dedicated to your security. Note: Motion detection or any other service associated with the TP-Link Cloud will not work if there is no internet access. By continuing to browse this website, you agree to our use of cookies and such technologies. If all previous solutions didnt solve the problem and your Kasa smart cam is still offline you can go and reset the router, this troubleshooting step is recommended by experts if youre dealing with connectivity issues. 1. 24/7 Recording: When 24/7 Recording is enabled, your camera record every minute of every day so youll never miss a thing. The subscription plan is also called Kasa Care. So make sure to turn off all unused devices that are causing interference with your Kasa cam in order to get it back online. Otherwise, reset the camera as the instruction below. Step 1 With your camera plugged in, remove the back cover. . 3. But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. Disable WPS (Wi-Fi Protected Setup). My workaround is to run an android emulator like Bluestacks and install the Kasa app and log in, thankfully they didn't put a limit on how many devices one account can log into. For more information regarding Amazons security policy refer to AWS Cloud Security. This includes setting the time zone, setting up motion detection, configuring notifications, and more. Arlo Solar Panel Not Charging? Follow app instructions to configure your camera and add it to your home network. Tap the + icon and select Add a Device, then tap Cameras and select your model number. By completing this form you confirm that you understand and agree to our Privacy Policy. By completing this form you confirm that you understand and agree to our Privacy Policy. Name your smart plug. Q7.7: How long is the Kasa Cams power cord? If you have a problem with this step, please go to Settings->Wi-Fi on your smartphone and manually connect to Kasa Cams Wi-Fi network (same as iOS). The camera is in standby mode. [General] Your Best Value 2K Pan-Tilt Camera, Please turn off the services that may be blocking the internet such as VPN or firewall apps. Release the Hold to Talk button when youve finished talking and you'll hear a chime as well. How To Connect Kasa Switch To Wifi | Connect TP Link Light Switch To Wifi One Hour Smart Home 63.9K subscribers Subscribe 38K views 2 years ago Kasa TP Link Smart Switch:. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. 3. The downloaded clip will be saved in Photos on your phone, then you can sync it to your PC. Be The First To Get Exclusive Deals & News. 1. Save my name, email, and website in this browser for the next time I comment. 3. Required fields are marked *. Start Setup Tap the button in the Kasa app and select Cameras > Kasa Spot Pan Tilt. Connect the CamHiPro camera to the power supply, and connect the camera to the router with the network cable. 6. This error message indicates that your camera failed to connect to the router WI-FI. Press and hold for 3s to 15s: Reset Wi-Fi connection Press and hold for over 15s: Reset to Factory mode. Q7.19: Whats the subscription plan for Kasa Cam? Learn more Dont show again. If you have multiple access points, please make sure they are using the same password. Follow app instructions to mount your camera, or you can do it later. Watching the live feed of Kasa cameras through Google Assistant will use your internet traffic as its a Cloud-to-Cloud service. Click Next. With cutting-edge AI algorithms, Kasa Spot can recognize people, motion, and sound. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. No, the Kasa camera does not support RTSP or ONVIF protocol. Optional subscription costs: Through a Kasa Care plan, you get 30 days of cloud storage for one camera for $3 per month or $30 per year, or 30 days of storage for up to 10 cameras for $10 per . Youll also need a Wi-Fi network that broadcasts on the 2.4GHz frequency band. Or you can disable recording of video and audio with Kasa Cam's Camera Power option, but please note that when you select this option your camera will not record audio or video, and you will not receive any event notifications. Enable Record Audio if you want to also record sound during recording. Hue Bridge Not Responding To HomeKit? Malware: Connecting your Kasa camera to wifi can potentially expose it to malicious software, which can threaten the security of your device. Or watch stream live video to your Alexa or Google Assistant supported display. [Blog] Multi-Gig Ethernet: What is it, and how to set it up at home, [General] Aginet Config | Set Your Own Default Settings in Batches, [Blog] What is a VPN client? For further details on TP-Link's privacy practices, see. Wireless Data Rates 11Mbps(802.11b) 54Mbps(802.11g) 72.2Mbps(802.11n) Frequency 2.4 GHz . Please reset the camera before the configuration to give it a try. All rights reserved. 4. Enable or disable 24/7 Recording.Tap your in the live view page and tap 24/7 Recording. Google Analytics & Google Tag Manager & Google Optimize, _gid, _ga_, _ga, _gat_gtag_, cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs, OptanonConsent, _sctr, _cs_s, _hjFirstSeen, _hjAbsoluteSessionInProgress, _hjSessionUser_14, _fbp, ajs_anonymous_id, _hjSessionUser_, _uetsid, _schn, _uetvid, NEXT_LOCALE, _hjSession_14, _hjid, _cs_c, _scid, _hjAbsoluteSessionInProgress, _cs_id, _gcl_au, _ga, _gid, _hjIncludedInPageviewSample, _hjSession_, _hjIncludedInSessionSample_, lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or. If none of the above work, try resetting the camera. Q7.12: Why can't I hear the sound of the camera when clicking the Hold to Talk button on the camera? Nope, Kasa cameras only support Kasa App Push Notification currently and it doesnt support Email Notification. 5. To provide a better experience, we use cookies and similar tracking technologies to analyze traffic, personalize content and ads. Alexa Keeps Turning On By Itself? This FAQ will guide you when you get stuck in certain situations. Place the camera in the location you prefer, then connect the micro USB cable into the port on the rear of the camera. Try forcing the Kasa APP to close and stop it from running in the background. 1. For further details on TP-Link's privacy practices, see. [Blog] How to Extend WiFi for the Outdoor Wireless Security Camera? Complete set up of the device using the device's app. If you have a Kasa Care subscription for the camera, manual recording function can be enabled on the Kasa cameras live view interface. 4. If you dont want to be notified, click on I dont want to be notified. Learn more Dont show again. The notification frequency setting allows users to receive a single push notification per 5 minutes for multiple activities detected within this time period. Personalized Smart Detection. If you want to change the login email address on Kasa App, please click on the three-line icon on the top left corner of Kasa App, hit the current login account and you will see Sign out from Kasa, just click on it and sign out. Input the password of the Wi-Fi, and connect the camera to it. What should I do if I fail to configure the Kasa Smart Wire-Free system? The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites. This will help you make sure that the data the camera is collecting is secure and that no private or sensitive information is exposed. Q1.5: What do the various LED colors mean on the Kasa Cam? Try forcing the Kasa APP to close and stop it from running in the background. Q7.14: Does Kasa camera support local storage with a micro SD card? 1. Double-check the password of the Wi-Fi you input, you may verify it by forgetting the router network in the Wi-Fi settings on the phone and connecting your phone to the Wi-Fi again. Check if the Wi-Fi that the camera is connected to has internet access. Swipe left your camera on the Home page and tap Delete. WPA2 is the most secure encryption available and provides the best protection against cyber threats. A Kasa account will allow you to manage the Kasa Cam and other Kasa devices. [General] Tapo C110 2K Resolution Wi-Fi Camera. Q4.4: Does the Kasa camera supports RTSP streaming or ONVIF protocol? 5 Tips To Fix It. Click on the red dot, and the manual recording will be on. Login the Kasa App with your cloud account. Enable Detect Motion / Detect Person if you want your camera to record when motion / person is detected. How to Install an SD card for my Kasa camera, [General] Tapo C110 2K Resolution Wi-Fi Camera. Launch it again and check if you can see the camera in the device list. In this article, well explain how to connect your Kasa camera to your Wi-Fi network and the benefits of doing so. This error message indicates that your phone does not have internet access. . Like any other smart cam, Kasa may encounter some connectivity issues that may cause your device to lose many functions such as remote control, voice control, uploading videos to the cloud, sending notifications to your smartphone, accessing the live view, and more. Download the recorded clips/videos to your phone. So if youre running your camera on an outdated update and you are facing connectivity issues updating your firmware may be the right solution for you. Plug in/power your Kasa Spot Pan Tilt and place it in the area you'd like to monitor. Q6.7: How do I get back my deleted recordings of Kasa Cam? Please ensure your network meets this requirement and if necessary, adjust the resolution accordingly to stay within the upstream limit. The Kasa Cam has an LED on the front, you can know the current status of the camera from the LED. Before you can connect your Kasa Camera to your WiFi network, you must ensure that your system meets the requirements. Q5.1: How to adjust the volume of the Kasa camera from the Kasa APP? Please try to reboot the camera by powering it off and on, then check again. Once you have screwed in the base plate you may attach the camera and adjust the lens to the desired view. Follow app instructions to configure your camera and add it to your home network. Please turn off the services that may be blocking the internet such as VPN or firewall apps. Interference: Connecting your Kasa camera to wifi can potentially interfere with other wifi connections in the area. No matter which Kasa camera you choose, they all offer features such as motion detectors, night vision, and the ability to connect to Wi-Fi for remote access. Final Thoughts. Download the Kasa app on your smartphone or tablet and create an account. Copyright 2023 TP-Link Corporation Limited. The Kasa Camera features two-way audio, allowing you to communicate with anyone in the monitored area. Power on the Kasa camera. Copyright 2023 TP-Link Corporation Limited. Firmware updates often contain security patches that can help protect your network. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Set up the recording schedule feature so you can record footage at certain times of the day. Once the Kasa Camera is connected to Wifi, you can remotely monitor your home or office from any location using your smartphone or tablet. Portal, WPA/WPA2 enterprise and open/unsecured networks are not supported. This camera can also be connected to Wi-Fi for remote access. If the audio is muffled or there is noise/echo when watching the live view or recorded videos of the Kasa camera, try below troubleshooting steps. For more details, refer to FAQ 1961. The built-in microphone and speaker connect you directly to the action. Q2.1: What if the Kasa camera is too sensitive or not sensitive for motions? Step 1: Open the Kasa App Log into your cloud account. Yes, if this is your first Kasa device, you will be asked to create an account when you add your first camera. Once you have created an account, youll be ready to connect your Kasa Camera to your Wi-Fi network. Now the Kasa camera is successfully set up and you can start using it. Get products, events and services for your region. Select your cameras location (e.g. Quick Tips How to set a schedule in the Kasa App TP-Link 20K views How to Reset Your Kasa Wi-Fi Security Camera: KC105, EC60, KC400, KC401 TP-Link Global Support 9.3K views How to Mount. TP-Link Kasa smart cameras do not support ZigBee or Z-Wave protocols, nor do they support wired Ethernet and IPv6, they only work with 2.4GHz Wi-Fi bands except for the KC200 and KC120 which support both 2.4GHz and 5 gigahertz. But if you cannot see the camera when you are outside, please refer here for some troubleshooting. VPN-based software such as AdGuard also needs to be shutdown. Open the Kasa Smart app, and log into your cloud account. Below well take a look at some of the most popular options. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy. The Kasa cameras only support WEP and WPA/WPA2 encryptions. Receive instant alerts through the Kasa app when your camera detects motion or sound activity. a) Plug in the Kasa hub and connect it to your router. With a Kasa Care subscription, the camera records clips only when motion or sound activity occurs. Q3.1: Who can view my camera and video clips? So make sure that your Wifi network information is updated on your Kasa app. Two: Reboot your modem and router. 8 Solutions To Reconnect Your Kasa Camera. The Kasa Camera has a night vision mode which allows you to monitor the area even in total darkness. This camera can be used both indoors and outdoors, and can be connected to Wi-Fi for remote access. 2) The clips triggered by motion/sound will be uploaded to the cloud server if your camera has a Kasa Care subscription. Someone will probably reply to your question. The Kasa Camera can detect any motion and alert you immediately via push notifications on your smartphone or tablet. Kasa cameras have many advantages, including high-quality video resolution, motion and sound detection, instant alerts, two-way audio, and the ability to voice control with Alexa and Google Home integration. Refer to TP-Links Term of Use for more information. Select: Kasa Spot Pan Tilt. In addition to mechanical pan and tilt controls, the camera . Kasa 4MP 2K Security Camera Outdoor Wired, IP65, Starlight Sensor & 98 Ft Night Vision, Motion/Person Detection, 2-Way Audio w/Siren, Cloud/SD Card Storage, Alexa &Google Assistant Compatible(KC420WS) Designed and built for your family's safety and your convenience, the Kasa Smart Outdoor Security Wi-Fi Camera with 24/7 Recording KC420WS will . To change the Wi-Fi channel on a Kasana camera, connect it to the WiFi on your router. Wait till its light blinks orange and green. From the list, search and select "TP-Link Kasa Smart".. Every Kasa Cam comes with a mountable base plate, indicator label and screws. Q7.17. 2. Enable your routers built-in firewall. Open the Kasa App and login to your cloud account. Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website. After that, tap on (+) to add your device and select the camera from the list. accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, __livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID, id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ. Q7.15: Can KC300 and KC310 use the same hub? Finally, it is important to be aware of the data that the camera is collecting. Receive notifications about motion or sound alerts. If there is no audio when streaming, please follow the troubleshooting steps below.

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